Reception and Admin Enquires
Our Reception Team
Our Reception Team are absolute heroes. Please be nice when you speak to one of them! They are trained to guide you to the right type of appointment and will try their hardest to help with your enquiry. They can get a rough deal if a patient gets frustrated, and rarely get told what an amazing job they do. Please tell them if you think they've been helpful with your call.
CHANGE OF PERSONAL DETAILS
Tell us if you have moved address, changed your contact number, email address or name.
Our Admin Team
You'll probably never speak to or see most of our admin team, but they are the engine that keeps the surgery going. They'll remind you that your smear is due, or book your childs immunisations at the right time. They'll ensure your notes transfer between surgeries and will make sure your hospital letters are correctly read and actioned. They can type faster than most people can think and have a fond affection for post-it notes.
Find my NHS Number
You can find your NHS number here
Register for the NHS App to always have it to hand or you can find it printed on each NHS prescription medication and repeat counterfoil.
Consent for access to medical records
If you wish for someone else (i.e a relative) to be able to discuss your medical records, including being given access to your test results & appointment information you will need to complete a consent form for this.
If you are under 16 years of age the consent form will only apply until the age of 16 when a new form would need to be completed.
If you are over 18 and choose to complete the consent to allow access to medical records form this consent will remain active indefinitely unless stated otherwise or you take action to rescind the consent given.