Referrals
Self-referral For Local Services
Most referrals to other specialists will require you seeing or speaking with a GP, however there are a number of services locally, listed below that you are able to make self-referrals to.
SMOKING CESSATION
If you are thinking of giving up smoking, there is a lot of help available now. There are a number of treatment options which may help you stop.
You're four times more likely to quit with NHS help.
Visit www.healthycornwall.org.uk to refer direct to an adviser
Alternatively, ring 01209 615600
For more information on smoking cessation go to Go Smoke Free
GP Referrals
If you have been referred by one of our GPs the information below may be useful to know. Please appreciate that NHS referrals can take some time depending on the speciality you are referred to.
Our GPs can also refer patients to private providers. It's best if you have a rough idea of which clinic and specialist you wish to be privately referred to if this is something that interests you.
NHS e-Referral Tracking
If your doctor has referred you to a specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system.
You will receive a letter from us within 2 weeks giving details of how to book your appointment and any passwords you may need.
To track your e-Referral you will need the following details to log into the e-Referral website:
- Your date of birth
- Reference number – this will be on the first page of your letter
- Password – this will be on the second page of your letter
To track an e-Referral, click here.
What If My Condition Is Worsening?
The patient hotline for elective care was established to field enquiries from patients who are on an elective management pathway at the Royal Cornwall Hospitals Trust (awaiting new or follow-up outpatient appointment, diagnostic or elective admission) and are concerned that their condition or symptoms are deteriorating. Patients may have had their treatment postponed as part of the response to the Covid-19 outbreak or simply be awaiting their first appointment or next steps in their treatment.
The aim of the hotline is to:
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avoid patients having to return to their GP to raise concerns about their condition or symptoms with a view to expediting care
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ensure there is clear route in for enquiries where patients are concerned about their condition
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help keep patients safe whilst waiting for treatment as all enquiries and concerns will be assessed by a clinician