GP Appointments During Covid
During the Covid Pandemic all requests for a GP appointment should be made by telephone to the patient’s normal surgery site:
- Penryn patients call 01326 372502 option 1 from 08:00 on weekdays
- Stithians patients call 01209 860170 from 08:30 on weekdays
- Mawnan Smith patients call 01326 250861 from 08:30 on weekdays
Patients will receive either a morning or afternoon telephone consultation call, on the same day if necessary.
Advance telephone appointments are available to book several weeks in advance if you wish to speak to a particular GP. This can be most helpful for ongoing conditions where continuity is important.
Face-to-face appointments are now available to request directly at the point of booking. In general telephone appointments are preferable, but reception may prompt you towards a face-to-face appointment if they feel it would be helpful in diagnosis or treatment.
How you choose to make contact will depend both on the urgency and type of enquiry:
Life threatening emergencies: Call 999
Learn to spot the signs of stroke and heart attack and always call 999 if you are concerned. Do not book a telephone call back from a GP as this could delay life-saving treatment.
Self care: For information on Covid and all types of symptoms see 111 Online
Pharmacy: Both Hendras pharmacies can advise on a range of minor ailments and may save a call to the Doctor.
Online: At present appointment bookings are only available by phone.
Repeat prescriptions should be ordered via one of the on-line services - SystmOnline, Airmid or the NHS App or by posting a repeat counterfoil to the normal surgery site. We do not accept medication requests by phone.