GP Appointments During Covid
During the Covid Pandemic all requests for a GP appointment should be made by telephone to the patient’s normal surgery site:
- Penryn patients call 01326 372502 option 1 from 08:00 on weekdays
- Stithians patients call 01209 860170 from 08:30 on weekdays
- Mawnan Smith patients call 01326 250861 from 08:30 on weekdays
UPDATE FROM JAN 2022
With the easing of restrictions, we are able to offer our patients the choice of a telephone call OR a face to face appointment with our Doctors. Patients requesting an appointment in person will be asked if they have had a negative lateral flow result within the last 24 hours. Please note that patients with symptoms of a temperature, sore throat or chest infection will be offered a telephone consultation initially, to keep other vulnerable patients in our waiting rooms safe. If necessary the Doctor will ask you to attend via a separate entrance to be seen in our 'Hot Clinic' away from other patients.
Advance telephone appointments are available to book several weeks in advance if you wish to speak to a particular GP. This can be most helpful for ongoing conditions where continuity is important.
In general telephone appointments are preferable, but reception may prompt you towards a face-to-face appointment if they feel it would be helpful in diagnosis or treatment.
How you choose to make contact will depend both on the urgency and type of enquiry:
Life threatening emergencies: Call 999
Learn to spot the signs of stroke and heart attack and always call 999 if you are concerned. Do not book a telephone call back from a GP as this could delay life-saving treatment.
Self care: For information on Covid and all types of symptoms see 111 Online
Pharmacy: Both Hendras pharmacies can advise on a range of minor ailments and may save a call to the Doctor.
Online: At present appointment bookings are only available by phone.
Repeat prescriptions should be ordered via one of the on-line services - SystmOnline, Airmid or the NHS App or by posting a repeat counterfoil to the normal surgery site. We do not accept medication requests by phone.