Our Reception Team are absolute heroes. Please be nice when you speak to one of them! They are trained to guide you to the right type of appointment and will try their hardest to help with your enquiry. They can get a rough deal if a patient gets frustrated, and rarely get told what an amazing job they do. Please tell them if you think they've been helpful with your call.
THE NHS APP
Check symptoms, book appointments, order repeat prescriptions, view your medical records.
You can find your NHS number here here
Register for the NHS App to always have it to hand or you can find it printed on each NHS prescription medication and repeat counterfoil.
Consent for access to medical records
If you wish for someone else (i.e a relative) to be able to discuss your medical records, including being given access to your test results & appointment information you will need to complete a consent form for this.
If you are under 16 years of age the consent form will only apply until the age of 16 when a new form would need to be completed.
If you are over 18 and choose to complete the consent to allow access to medical records form this consent will remain active indefinitely unless stated otherwise or you take action to rescind the consent given.